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Privacy Policy

Privacy

We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect personal information from you when you interact with our website, mobile application, or other services we provide. This information may include:
  1. Personal Information: such as your name, email address, phone number, and delivery address.
  2. Payment Information: such as credit card details or other payment information necessary to process your orders.
  3. Location Information: if you enable location services on your device, we may collect your precise location to provide you with relevant services, such as delivery tracking.
  4. Order History: details of your orders, including the items purchased, delivery preferences, and any special instructions.
  5. Device Information: information about the device you use to access our services, such as your IP address, browser type, and operating system.
  6. Cookies and Tracking Technologies: we may use cookies and similar technologies to enhance your experience, analyse trends, and track your interactions with our services.
How We Use Your Information

We may use the information we collect for the following purposes:
  1. Providing Services: to process your orders, deliver food, booking dining and communicate with you about your orders.
  2. Improving Services: to analyse trends, monitor usage patterns, and improve the functionality and performance of our services.
  3. Personalization: to personalize your experience and provide you with relevant content, promotions, and recommendations.
  4. Customer Support: to respond to your inquiries, address your concerns, and provide customer support.
  5. Marketing: to send you promotional materials, offers, and updates about our services, with your consent where required by law.
  6. Legal Compliance: to comply with legal obligations, enforce our terms and policies, and protect the rights, property, or safety of our users or others.
Information Sharing

We may share your personal information with third parties under the following circumstances:
  1. Service Providers: we may engage third-party service providers to perform functions on our behalf, such as processing payments, delivering orders, or analysing data. These
service providers will have access to your personal information only to the extent necessary to perform their functions.
  1. Business Transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.
  2. Legal Requirements: we may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Your Choices

You have certain rights and choices regarding your personal information:
  1. Access and Update: you may access, update, or correct your personal information by logging into your account or contacting us directly.
  2. Opt-Out: you may opt-out of receiving promotional emails by following the instructions provided in the email or contacting us.
  3. Location Services: you can disable location services on your device or adjust your device settings to prevent us from accessing your location information.
  4. Cookies: you can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of our services may become inaccessible or not function properly.
Data Security

We have implemented measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or mobile application and updating the "Last Updated" date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@moboeats.co.uk.








Welcome to Mobo Eats! By accessing or using our app or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing or using Mobo Eats, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Changes to Terms

Mobo Eats reserves the right to modify these Terms at any time. We will notify users of any changes through the app or by email. Continued use of the platform signifies acceptance of the revised Terms.

3. Use of Services
  • Mobo Eats connects users with local restaurants for food delivery and takeout.
  • You must be at least 18 years old or have parental consent to use our services.
  • You agree to provide accurate and complete information during registration and ordering.
4. Account Security
  • Users are responsible for maintaining the confidentiality of their account credentials.
  • Any unauthorized use of your account must be reported to Mobo Eats immediately.
5. Orders and Payments
  • All orders are subject to availability and confirmation from the restaurant or grocery stores.
  • Payments are processed securely through third-party payment gateways, depending on the country of operation.
  • Prices and availability of menu items are subject to change without notice.
  • Currency conversions may apply based on the user’s location.
6. Cancellations and Refunds
  • Orders cannot be cancelled once confirmed by the restaurant.
  • Refunds will be issued at Mobo Eats’ discretion for issues such as incorrect or damaged orders.
  • Refund policies may vary by country to comply with local consumer protection laws.
  1.  Health and Wellness Disclaimer • Mobo Eats provides health and wellness options but does not guarantee the nutritional value or safety of food items.
  • Users are responsible for verifying ingredients and allergens directly with the restaurant.
8. Third-Party Links and Services
  • Mobo Eats may contain links to third-party websites or services that are not owned or controlled by us.
  • We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
9. Limitation of Liability
  • Mobo Eats is not responsible for any direct, indirect, or consequential damages arising from the use of our services.
  • We are not liable for any health-related issues arising from food consumption.
  • Liability limitations are subject to local laws and may vary by jurisdiction.
10. Intellectual Property
  • All content on Mobo Eats, including logos, text, graphics, and software, is protected by international intellectual property laws.
  • Users may not reproduce, distribute, or create derivative works from our content without permission.
11. Governing Law and Dispute Resolution
  • These Terms are governed by the laws of the country where the service is provided.
  • Any disputes shall be resolved through arbitration or in the courts of the user’s jurisdiction, depending on local legal requirements.
12. International Use
  • Mobo Eats makes no representation that its services are appropriate or available in all locations.
  • Users are responsible for compliance with local laws if accessing the platform from outside the country of operation.
13. Contact Us

For questions or concerns about these Terms, please contact us at support@moboeats.co.uk.

By using Mobo Eats, you agree to these Terms and Conditions. Thank you for choosing Mobo Eats!